Once a firm relies on Litify, the question becomes: who keeps it running and improving? There are two paths — hire in-house, or use a managed support team. Both can work; the right choice depends on your firm.
In-house support
A dedicated hire knows your firm intimately and is always "yours." But it is one person with one skill set, expensive to employ full-time, and a single point of failure — when they're on leave, sick, or leave the firm, your support disappears with them.
Managed support
- A whole certified team — developer, admin, architect, data — not one person.
- Always covered: no gaps for holidays, sickness, or turnover.
- Urgent escalation when something critical breaks.
- Pay for what you need, not a full salary sitting idle.
Which should you choose?
Large firms with constant, heavy needs may justify both. But for most firms, managed support delivers more skills, more reliability, and lower cost than a single hire. We'll give you a straight recommendation for your situation.
Not sure which model fits? We'll assess your needs and recommend the right support setup honestly.
How we'd do this for your firm
A proven, transparent process — no guesswork, no surprises.
Assess
We look at your real support needs.
Compare
Honest trade-offs for your situation.
Recommend
The model that fits your firm and budget.
Deliver
Set it up so support just works.
Want this for your firm?
Get a free, transparent estimate in minutes — or talk to a specialist.
